Tuesday, November 24, 2009

Common objections in cold calling


Below given are the common objections that a sales person would face while talking to prospects along with examples on how to face the objections.

1. No need / Not interested:
Eg: You know Mr. Jones, other people also said the same thing until they had a chance
to see how our product complements their work and increase productivity.
So, can we get together at 11 am Monday?
 
2. Happy / All set:
Eg: Exactly this is what others said before they user our product. Our product  benefitted /
complemented them so much that they purchased "X" additional copies within "Y" days.
So, can we have a meeting tomorrow at 10 am?
 
3. No time / Too busy:
Eg: Mr. Jones, the only reason I called you now is to set an appointment. 
Would next Thursday 10 am be ok?
 
4. Send materials:
Eg: Mr. Jones, I really not prefer sending any material.
Instead can we get together on Friday 11 am?



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