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More and more companies are doing business over the Internet.From emails to web pages to web forms, you find names and addresses of customers / prospects that are valuable to your business. Entering those contacts manually into your contact manager is a time-consuming and annoying way.
Moreover, there are chances of typos which make your database unreliable and might result in loss of business opportunities.
This is where an address capture software like AddressGrabber comes in handy.
AddressGrabber captures contact details in just ONE click!
It helps you to save 80% of your address data entry time. It also checks for duplicates while entering the contacts into your contact manager.
Click here to get your FREE copy of AddressGrabber.
Below given are the common objections that a sales person would face while talking to prospects along with examples on how to face the objections.
1. No need / Not interested:
Eg: You know Mr. Jones, other people also said the same thing until they had a chance
to see how our product complements their work and increase productivity.
So, can we get together at 11 am Monday?
2. Happy / All set:
Eg: Exactly this is what others said before they user our product. Our product benefitted /
complemented them so much that they purchased "X" additional copies within "Y" days.
So, can we have a meeting tomorrow at 10 am?
3. No time / Too busy:
Eg: Mr. Jones, the only reason I called you now is to set an appointment.
Would next Thursday 10 am be ok?
4. Send materials:
Eg: Mr. Jones, I really not prefer sending any material.
Instead can we get together on Friday 11 am?
Important tips for cold calling:
The main objective of cold calling is not to sell.
Cold Calling is only a conversation between you and the prospect
to get an appointment.
To get through the receptionists, call early in the morning and late evenings of office hours.
Best time to call some of the small businesses – Saturday morning
5 steps in getting the appointment in cold calling:
1. Get the person’s attention
(Addressing him with his name like Good morning Mr. Jones)
2. Identify yourself and your company
(I am Peter calling from ABC company - leader in so and so)
3. State reason for the call
(Tell him the benefits)
4. Qualifying statement
(Frame a question to make the prospect say "yes" which leads to an appointment)
5. Set the appointment
(Don’t confuse prospect by giving options for appointment. You decide the time and day)